Payments and Cancellations

We hope you find working with us a smooth experience however should you have any queries we’d be happy to answer them for you.

Payments:

At Puppy Dog Tails Academy we require payment upfront when booking our services. Or 50% of payment at least 48hrs before a 121 consultation.

Our dog walking field can be booked online here and payment is requested at the time of booking via PayPal. Please note you do not need to have a PayPal account to use this system.

Cancellations:

Our termination policy is 2 weeks notice for dog walking or pet sitting services.

The cancellation policy for any other service is 48hrs. Refunds may be given less 50% if cancellation policy is adhered to.