We hope you find working with us a smooth experience however should you have any queries we’d be happy to answer them for you.
At Puppy Dog Tails Academy we require payment upfront when booking our services. Or 50% of payment at least 48hrs before a 121 consultation.
Our dog walking field can be booked online here and payment is requested at the time of booking via PayPal. Please note you do not need to have a PayPal account to use this system.
Our termination policy is 2 weeks notice for dog walking or pet sitting services.
The cancellation policy for any other service is 48hrs. Refunds may be given less 50% if cancellation policy is adhered to.